Lost or damaged tag?

Fill in the form below and we'll send you a replacement. You'll pay postage only (£2.00). Your original profile and URL are preserved.

How replacement tags work

We'll send you a new physical tag pre-programmed with your original URL. When it arrives, click the confirmation link in the dispatch email to activate it. Your dog's profile, URL, and all settings stay exactly as they were. You don't need to re-claim or re-set anything.

About your lost tag

Original tag ID - if you know it

Check the original setup card or your dispatch email. Your tag URL is lostthenfound.dog/t/[your-id]. Leave blank if you don't know it - we can look it up from your email.

What happened?

Your details

Full name

Email address

Must match the email on your original account.

Mobile

Delivery address (UK only)

Address line 1

Address line 2

Town / City

County

Postcode

Anything else we should know

Payment taken when we dispatch. No card details needed now.